Emotional Intelligence Assessment New Zealand Skilled Facilitator New Zealand
Change Dynamics Ltd New Zealand offer a range of organisational development services including emotional intelligence assessment.

Emotional Intelligence

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  What Is Emotional Intelligence?
Put simply, Emotional Intelligence is the ability to acknowledge our emotions, use them positively to make a difference, manage them in a constructive manner, relate to others constructively, and pursue goals with energy and persistence. Rather than being a trait, Emotional Intelligence is an applied skill that can be learned. It can also be measured, and Change Dynamics uses QMetrics’ EQ Map to measure the Emotional Quotient (EQ).

Why Emotional Intelligence Is Important At Work
The power of Emotional Intelligence helps create innovative products and services, exceptional customer and employee loyalty, and lasting competitive advantage.

High and low EQ managers and leaders impact on the bottom line. High staff turnover, which is frequently caused by managers with a low EQ, has a huge financial cost. Their relationships with customers are frequently problematic. Successful leaders with a high EQ build relationships, increase sales and profits, retain customers and retain and develop staff.

How Change Dynamics Can Help
Developing Emotional Intelligence is fundamental to good leadership. Change Dynamics will work with you to:
• Assess the Emotional Intelligence of your leaders
• Develop their Emotional Intelligence
• Facilitate workshops for staff interested in developing Emotional Intelligence
• Use Emotional Intelligence as a basis for coaching staff
• Work with teams to relate their Emotional Intelligence abilities to their KPIs, and improve their Emotional Intelligence overall

"Between stimulus and response, there is a space. In that space lies our freedom and power to choose our response. In our response lies our growth and freedom"
-- Victor Frankl, Man's Search for Meaning
     
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